This Refund and Cancellation Policy outlines the terms and
conditions for refunds and cancellations of purchases made on the
Wheelectric website. By making a purchase and using our services,
you agree to abide by this policy.
1. Refund Policy
1.1. Online Video Tutorials
-
Refunds for Individual Tutorials: We offer a 10 day
money-back guarantee for individual video tutorials. If you are
not satisfied with your purchase, please contact our customer
support team within the guarantee period for a full refund. To
be eligible for a refund, the tutorial must not have been
downloaded or accessed in any way.
1.2. Chat and Call Support
-
Refunds for Support Services: Chat and call support
services are non-refundable. We commit to providing you with
high-quality support, and our support team will make every
effort to resolve your inquiries and concerns to your
satisfaction. If you have concerns about the support services
you received, please contact our support team to address the
issue.
2.1. Subscription Services
2.1. Subscription Services
-
Cancellation of Subscription: You may cancel your
subscription at any time by contacting our support team. Your
subscription will remain active until the end of the current
billing cycle, and you will not be billed for subsequent
periods. No partial refunds will be provided for unused days
within the billing cycle.
2.2. One-Time Purchases
-
Cancellation of One-Time Purchases: One-time purchases,
such as video tutorial bundles, cannot be canceled once payment
is made. Please review your order carefully before making a
purchase.
3. Contact Us
-
For questions, concerns, or to request a refund, please contact
our customer support team at info@wheelectric.in.
4. Changes to this Policy
We may update this Refund and Cancellation Policy to reflect
changes to our practices or for other operational, legal, or
regulatory reasons. Any updates will be posted on our website.
By using our website and services, you agree to the terms of
this Refund and Cancellation Policy.
